Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Plan and control budget and expenditures
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Train, direct and motivate staff
- Assign, co-ordinate and review projects and programs
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Oversee the classification and rating of occupations
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Oversee the preparation of reports
- Advise senior management
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Liaise with management, union officials and HR consultants
- Negotiate collective agreements on behalf of employers or workers
- Organize staff consultation and grievance procedures
- Oversee payroll administration
- Plan, organize, direct, control and evaluate daily operations
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Perform data entry
- Work with the marketing department to understand and communicate marketing messages to the field
- Recruit and hire workers and carry out related staffing actions
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
- Conduct performance reviews
- Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
- Supervise office and volunteer staff
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- Google Docs
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Windows
- MS Project
- MS Access
- MS Office
- Quick Books
- Adobe Acrobat Reader
- Electronic mail
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Repetitive tasks
- Large caseload
- Large workload
- Work with minimal supervision