Administrative Assistant

Join the Fivepoint team and take part in reshaping Muskoka’s landscapes

About Us:

Fivepoint is a leading landscape service provider dedicated to delivering exceptional outdoor solutions. With a commitment to quality and innovation, we take pride in transforming outdoor spaces into stunning environments.

Job Summary:
We are seeking an organized and detail-oriented Administrative Assistant to join our team. As the first point of contact for clients, visitors, and callers, you will create the first impression of Fivepoint, providing exceptional customer service and support our office by performing various administrative functions to ensure the smooth operation of daily activities.

What makes you successful in this role? You possess excellent customer service skills, and have strong clerical abilities. You foster an enthusiastic, creative, “can-do” attitude, and believe in sharing the responsibility for the Company and overall departmental success in reaching its goals and helping to develop the team.

Responsibilities:

1. Front Desk Management

a. Greet and assist clients, visitors, and employees with a friendly and professional demeanor.

b. Manage incoming calls and direct them to the appropriate personnel.

c. Maintain a clean and organized reception area,

2. Customer Service

a. Provide excellent customer service by answering inquiries and providing information about our landscaping services.

b. Assist clients with appointment scheduling, cancellations, and rescheduling.

3. Administrative Support

a. Perform general administrative tasks, including data entry, photocopying, and filing.

b. Manage and distribute incoming and outgoing mail and packages.

c. Input timesheets for staff.

d. Help with inputting job costing information.

4. Communication

a. Relay messages accurately and promptly to the relevant individuals or departments.

b. Maintain effective communication with team members to ensure smooth workflow.

5. Appointment Coordinator

a. Maintain and update client records, contact information, and appointment logs.

Qualifications:
- High school diploma or equivalent required
- Previous experience in an administrative role
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail and accuracy in all work performed
- Exceptional customer service skills with the ability to communicate effectively (written and verbal)
- Ability to work independently as well as part of a team

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

This projected hours for this position will be 5 days/wk (10am-3pm) during the busy season and then scale down to 2 days/wk off-season with supplemental income benefits.

If you meet the qualifications for this role and are interested in joining our team, please submit your resume for consideration.

Job Types: Part-time, Permanent, Seasonal

Salary: $20.60-$25.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Expected start date: 2024-04-01