Administrative Assistant/Customer Service Representative

Responsibilities:
- Provide exceptional customer service by phone and email
- Assist customers with inquiries, orders, and product information
- Enter customer data accurately into the system
- Communicate effectively with customers to resolve issues and provide solutions
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times

Requirements:
- Fluent in English, both written and verbal
- Strong communication skills, both written and verbal
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills

We take our clients problems very seriously - we have a reputation of answering extremely quickly and providing solutions to their issues.

Job Type: Full-time

Salary: $35,000.00-$40,000.00 per year

Benefits:

• Casual dress
• Flexible schedule
• On-site parking
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer Support: 1 year (required)

Work Location: In person

Expected start date: 2024-04-01