Administrative Assistant/Receptionist

THE COMPANY

Paul Davis Windsor-Essex is seeking a highly motivated, results oriented individual to join our team as Administrative Assistant/Receptionist.

Paul Davis provides Full Service Project Management Teams, in-house Mitigation utilizing our drying-in-place technical expertise and an in-house Contents Processing Facility.

Job Description:

Duties and Responsibilities

• Provides reception duties and assists callers to determine needs while providing excellent customer service.
• Manages Company email.
• Delegates new assignments, creates job files and enters the information in various software.
• Issues invoices.
• Manages receivables and prepares monthly accounts receivable statements.
• Sends material samples for validation.
• Manages Equipment Tracking entries and ensures the accuracy of the Customer Responsibility Forms.
• Updates Paul Davis Call Routing with local Adjusters and manages on-call changes weekly.
• Completes job closings.
• Orders and manages office supplies.
• Plans work priorities, assist and oversees all administrative functions in the team.
• Manages, maintains and assist the filing systems in the administrative team.
• Receives and distributes mail in a timely manner.
• Maintains good customer relations to detect and resolve issues and concerns.
• Handles filing, typing, record keeping, etc.
• Participates in CAT program.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Proficient MS Office (Excel, Word, Outlook, Teams).
• Excellent organizational and multitasking skills are required.
• Dedicated to outstanding customer service.
• Must be detail oriented.
• Ability to prioritize and have great time management skills.
• Investigation/problem solving.
• Excellent communication skills (verbal and written).
• Ability to establish priorities, work independently and/or as part of a team and proceed with objectives with minimal supervision.
• Ability to handle repetitive tasks in a timely manner.
• Knowledge of business practices and management techniques.
• Friendly, professional and customer oriented.
• Able to handle stressful situations and resolve complex problems.

Education and Experience

• Preferred College Diploma in Business Administration or related areas.
• 2-years previous office experience dealing with accounts receivable are an asset.

Hours of Work
Monday to Friday 8:30am- 5:00pm

Benefits available after successfully passing the 6 months probational period.

Job Types: Full-time, Permanent

Salary: $20.00-$23.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Front desk: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Ability to Commute:

• Essex, ON N8M 3G8 (required)

Ability to Relocate:

• Essex, ON N8M 3G8: Relocate before starting work (required)

Work Location: In person