- maintains regular and confidential internal/external communications within the department, with other corporate departments and corresponds with external stakeholders to clarify issues;
- provides administrative support to management and staff for the department’s operations and quality assurance, training, financial, human resources and IT;
- type memos, confidential reports, agendas and general correspondence on behalf of the General Manager or other team members within the department;
- proofread transcribed correspondence for grammatical accuracy, sentence structure and content;
- assist in the development of presentation materials using desktop technology;
- organize and coordinates travel arrangements, meeting facilities and compiles monthly expense claim forms;
- reconcile Visa reports, as required;
- order and maintain stationery, office supplies, etc., following approved purchasing guidelines;
- receive and prioritize incoming phone messages, e-mails, faxes, mail, couriers etc.;
- maintain the regional filing system and keeps an accurate record of correspondence and reports;
- greet customers and stakeholders as they arrive at the office.
- provide ongoing scheduling support and software orientation to management and staff;
- perform daily audits of the roster for accuracy of staffing, hours, codes etc. and makes corrections as needed;
- review and/or audit employee meals, shift overruns, block balancing and bank balances as required;
- submit district payroll as needed;
- adhere to the scheduling rules to fill shifts as required for staffing of short notice leaves, vacations, sick calls and special events;
- tracking absenteeism and sick time for the Company;
- assist with yearly vacation tracking; and
- other duties as assigned.
- post-secondary education in office administration or equivalent combination of experience and education;
- minimum three years related experience working in an office environment, preferably with experience in the health care industry.
- prior experience with union scheduling;
- strong computer skills using a variety of Microsoft Office software products as well as the Internet and CAD/scheduling/payroll software;
- well organized with the ability to prioritize workload in a fast-paced environment;
- self-motivated team player and able to work independently;
- excellent typing and proof-reading skills with high attention to detail;
- excellent communication skills both oral and written;
- comfortable working to a schedule with demanding turn-around times; and
- above average customer service focused.
Together, with our compassionate network of 4,300 health care professionals in six provinces, we have a long history of providing innovative community paramedicine programs and delivering mobile integrated health services across the country.
Every day, our team provides high-quality patient care through ground and air ambulance services, medical communications, mobile integrated health/community paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.
Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Medavie Health Services will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Health Services Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.
Company Overview
Chatham-Kent EMS is responsible for the innovative Community Paramedics Program. Since 2015, this program has helped bring high-quality care to complex patients from the comfort of their homes through numerous health system partnerships.