AddressAskuity is a Toronto-based retail analytics software company and wholly-owned division within The Home Depot (THD). Askuity's mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
As a Supplier Engagement Business Analyst, you will be a subject matter expert for an assigned department of suppliers within the Supplier Analytics Program. You are tasked with managing onboarding, improving data-literacy, and driving collaboration between THD suppliers and merchants, utilizing the data and tools of the program. We are looking for someone who has a proven track record of retail analytics and can leverage that knowledge to develop and maintain strong relationships with internal THD teams and external suppliers. If you are a great communicator, passionate about producing top-notch work, providing great end-user experiences, and constantly improving your skills, we want to hear from you.
What you will do
- Drive user engagement by identifying opportunities to help suppliers generate, interpret, and present analytical data and actionable insights
- Manage the onboarding of new suppliers to the Supplier Analytics Program
- Demonstrate the Supplier Analytics tools to internal & external partners at all levels
- Liaise with cross-functional teams (Merchandising, Product, Support) to build relationships, troubleshoot, and advocate for suppliers' needs
- Develop scalable learning modules centered around THD analytics to drive data literacy and actionable insights
- Execute projects with merchandising partners to align suppliers with reporting expectations leading to improved business results
- Act as the main point of contact for escalations that impact the user's experience
- Manage & report on KPIs such as usage, satisfaction, and business results at the department level
- Corporate retail, merchandising, supply chain, or retail technology Customer Success experience
- Vendor management and/or client engagement experience
- Analyst-level proficiency with Microsoft Excel (mandatory) and Salesforce (preferred)
- Data-driven with a proven record of identifying actionable insights to drive business impact
- Excellent communication; able to collaborate with all levels of an organization
- Critical thinking, resourcefulness, and attention to detail
- Active team player with a desire to collaborate, problem-solve, and strategize in order to contribute to the success of the entire team
- Continuous learner with a customer-centric mindset
What We Offer
- Comprehensive benefits package including medical, dental, life insurance and more
- Access to a top-up for both parental and maternity leave for up to 18 months
- RRSP, DPSP, Success Sharing and/or Management Incentive Plan, stock purchase plan
- Tuition, professional development, and health & wellness reimbursement
- Work from home flexibility
- 3 weeks of vacation plus 5 personal days to start
