Address
Form of work
SalaryResponsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle walk-arounds to identify necessary repairs or maintenance
- Provide customers with detailed explanations of recommended services and associated costs
- Generate repair orders and schedule appointments for service technicians
- Communicate with customers regarding the status of their vehicles and any additional repairs needed
- Upsell additional services or products to customers when appropriate
- Process customer payments and handle cash transactions
- Maintain a clean and organized work area
Qualifications:
- Previous experience in a similar role, preferably in an automotive dealership or repair shop
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in cash handling and basic math skills
- Sales experience is a plus
- Customer service-oriented mindset
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Salary: $35,000.00-$50,000.00 per year
Benefits:
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 3 years (preferred)
- parts advisor: 1 year (preferred)
Work Location: In person
