Benefits Administrative Assistant

The Operating Engineers’ Benefits Plan is recruiting for the following position to provide

Administrative services for our Benefits department in the Burnaby office.
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Job Title: Full-time Permanent Benefits Administrative Assistant

Hourly rate of pay: $34.52

Location: Burnaby, BC

Hours: 35 hours per week - Monday to Friday; 9:00am to 4:30pm (1/2 hour lunch)

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Key Responsibilities:

• Answer Benefit related enquiries from members via telephone, email or in person.
• Process deposits for self-payments and employer reports benefits and pension.
• Data entry to produce various monthly and employer reports.
• Review and enter Trust Fund reports.
• Upload data reports to finance department for payments.
• Maintain filing system.
• Mail out Pension adjustment letters to employers annually.
• Open and distribute incoming Benefits and Pension Plan mail.
• Backup duties include processing enrollment applications and Weekly Disability

Benefits.

• Other duties as required.

Education and Experience:

• A post-secondary diploma in business administration or relevant discipline preferred.
• Customer Service experience an asset.
• Minimum of 3-5 years’ experience in an Administrative Assistant Role.
• Benefits Plan administrative experience an asset.

Requirements:

• Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, and

Excel).

• Strong verbal communication and interpersonal skills together with a customer services focus and a professional and respectful approach.
• Strong organizational skills with the ability to balance competing priorities and effectively deal with changing situations or priorities.
• Ability to maintain a high degree of accuracy and attention to detail.
• Strong team player and the ability to function in a multi-tasking environment in a professional and timely basis.
• Must display courtesy, discretion, and understanding in dealing with member situations and confidential matters.

We thank all applicants for their interest. Note that only applicants who have been short- listed will be contacted for an interview.

Job Types: Full-time, Permanent

Salary: $34.52 per hour

Expected hours: 35 per week

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person