Bilingual Administrative Support Ii, Digital Underwriting Strategy

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for an Administrative Support II to join our growing team!

What you’ll do here: 

• Coordinate and convert documentation and communications to a digital platform, ensuring high accuracy of work while meeting tight deadlines   
• Contribute to the communication, change management, and collaboration needs of initiatives  
• Coordinating with corporate specialists to deploy guideline updates 
• Coordinating with the translation department when required and support translations
• Contribute to the review of processes and suggest improvements (including the development of guideline dictionaries)   
• Contribution to the management of Intact Doc including coordinating updates and alignment of Intact Doc standards (structure, translation, harmonisation) 
• Promptly review and respond to all inquiries effectively and in a timely manner, asking questions as required
• Shares responsibility for the overall performance, productivity, and engagement of team members within the Digital Underwriting Team 
• Prepare presentations and present effectively as required  
• Work on national projects and other initiatives as required

​What you bring to the table:

• Minimum of two (2) years experience in office services or a comparable role
• Proficient in Microsoft Office and able to navigate through multiple systems
• Bilingualism in written and verbal communication is required
• Basic programming knowledge in XML, HTML, or InDesign is preferred
• Highly organized and capable of managing workflow and tasks effectively
• Self-starter with the ability to work independently under minimal supervision
• Flexible and able to take direction

Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.