Bilingual Customer Service And Inside Sales Rep

Company Description

AGT Products Inc. Is the proud manufacturer of DRICORE subfloor products sold in all Big Box stores in North America. We are proud to have top notch, character teams that love to work together in an effort to achieve great things!

Role Description

Are you someone that sees the glass half full? Is your positivity contagious? Are you, driven, well organized and looking to be part of a great team for well established brands? This is a full-time, on-site role for a BILINGUAL, Customer Service and Inside Sales Representative located in Mississauga, ON. The role involves responding to customer inquiries and providing information about company products and services, following up with customers to ensure satisfaction, processing orders, and collaborating with the sales team to achieve sales goals.

Ultimately, this role is focused on delighting the customer base by:

• Ensuring customers are delighted with our products and services
• Ensuring store inventory levels are appropriate
• Promotions are communicated to customer locations
• Providing online and technical sales support
• Up-sell and cross-sell with direct customers when appropriate
• Assist in opportunity-generation/cultivation through leveraging CRM database and networking

Qualifications

• 3+ year of customer service and/or inside sales experience
• Proficient in Microsoft Office Suite and experience with CRM software
• Excellent communication skills and ability to build strong relationships with customers
• Ability to work independently and as part of a team
• Highly organized and detail-oriented

If this sounds like the right opportunity for you, please reach out and send your resume.

AGT Products Inc (DRICORE, BARRICADE, RHINO) is an equal opportunity employer and welcomes all qualified applicants to apply.

Employment Type

Full-time

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Secondary School (required)

Experience:

• Customer service: 3 years (required)
• French: 3 years (required)

Work Location: In person