- Develop and implement a multi-year change strategy & approach for the GTM Redesign Program.
- Define and measure key success metrics and monitor change progress.
- Assess and understand change readiness & change impacts and identify key stakeholder groups to inform required activities.
- Scope, plan, design and implement change and engagement activities (e.g. change impact assessments, leadership alignment, readiness assessments, hypercare & sustainment plans), to enable multi-year program(s) and support the adoption of changes required by transformation initiatives.
- Develop comprehensive stakeholder engagement, communications and sustainment plans that support stakeholders throughout the change journey
- Lead and facilitate stakeholder sessions across multiple teams to enable leadership alignment and commitment.
- Work with the GTM Redesign leadership team and Change Management COE in planning & reporting on required Change Management activities.
- Identify any change-related program risks and recommended mitigation steps
- Engage and collaborate with other team members and partners in the business (e.g., communications, learning/training) throughout the transformation journey to plan and deliver on our transformation priorities.
- Provide input, document requirements and support the design/delivery of change learning programs.
- Applies a creative mix of new & existing frameworks, methodologies, and tools, in partnership with the Change Management COE, to ensure effective delivery of programs.
- Support project management activities for specific workstreams as identified with GTM Redesign leadership team, including status reporting and tracking, meeting content prep, workstream content creation support (ppt/xls), workback planning, and risk management
- Maintain and support use of standard methodology and tools (at project- and workstream-level).
- Deliverables include status reports, detailed project plan, project roadmap, stakeholder lists, content for leadership engagement touchpoints.
- Support escalation of project-level risks and dependencies to the transformation program’s Central Support Office (CSO) to ensure overall success and predictability of the lululemon evolution office (LEO).
- Serve as connection point to CSO to ensure consistent approach and alignment to CSO methodology and governance.
- Bachelor’s degree in business, operations or related discipline.
- 4-8 years of experience in planning and delivering large-scale transformation programs, ideally in a Change Management role.
- Minimum 3 years of experience delivering project management activities for large-scale transformation programs.
- PMP certification is an asset.
- Excellent communication & facilitation skills with an ability to partner with Senior Leaders and articulate messages to a variety of audiences.
- Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced environment.
- Strong analytical, problem solving, and root cause identification skills.
- Demonstrated willingness to learn on the job - has a 'growth' mindset.
- Knowledge of and/or experience working within GTM process is helpful.
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
workplace arrangement
This role is classified as Hybrid under our SSC Workplace Policy:
Hybrid
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.