Community Services Worker

To assist the Trail Community Family Services by providing families and individuals in need with Community Services. Assist in planning and coordinating Community and Family Services programs for the summer/fall. Assist with fundraising efforts for the family and Community Services programs. Help serving meals and cleaning the food truck.

Client Services and Programs

• Conducts initial intake assessments for client assistance. Booking in Client Appointments according to policy
• Maintains confidentiality and keeps accurate client files on Link2Feed and statistical records.
• Prepares and provides Family Services statistical reports at a frequency requested by the Corps Officers.
• Maintains a list of relationships with other community agency services to assist with appropriate client referral to meet identified client needs
• Assigns and coordinates work of Family Services volunteers as directed by corps officers and CMD.
• Other work-related tasks/duties as requested for the good of the Ministry Unit.

Food Pantry/ Warehouse:

• Ensure all pick up and deliveries are being done in a safe manner, and recorded
• Organize the warehouse; ensure rotation, and food being moved to the packing room and lobby in a timely manner
• Ensure bins, floor, cooler, and freezer, are clean daily and take out garbage
• Ensure that aisles, exits, and receiving area clear
• Ensure safe handling and use of dollies and carts when moving products, maintain social distancing, no eating, etc.
• Ensure the freezer and coolers are organized appropriately so the product is accessible and rotated and the temperatures are recorded. Report any deficiencies to the CMD
• Ensure the product is available to hamper packers
• Responsible for pre-established food donation pickups/ scheduling.
• Maintains weekly inventory control

Education, Qualifications and Certifications:

• Completion of high school diploma.

Experience and Skilled Knowledge Requirements

• Up to three months of related experience.

• Ability to maintain confidentiality at all times.
• First Aid/CPR, Food Safe, Driver’s License are an asset.
• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Able to work cooperatively in a team setting with minimal supervision.
• Maintain a professional distance when dealing with clients.

HOURS:

• 80 Hours bi-weekly
• Monday – Friday 8:30am – 4:30pm

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.