Concierge - Front Desk Part-Time

We are looking for an awesome candidate to be the welcoming face to our property. Someone who is great at building relationships and genuinely likes to help people. This would be our Concierge!

The Concierge plays a huge role in the everyday activity of the residential building. This person is someone who understands the value of excellent customer service.

Reporting to the Condominium Manager the Concierge greets every resident with a smile and a kind word; ensuring through strong open communication and organization that they deliver exceptional service to residents. The Concierge should be constantly looking for ways to add value to the overall owner experience and be a pro-active problem solver.

Essential Duties & Responsibilities

Maintain a presence in the lobby and to help control access to the building;

Assist residents and their guests in a positive, friendly manner; ·

Manage notices and messages to the residents, answering/sending email and answering desk phone;

Receive and arrange pick up of delivered parcels;

Helps residents set up online accounts and organize access for authorized vendors to provide services within units;

Provides services requested by making arrangements and bookings for building amenities, elevators and parking permits;

Maintains the building FOB register;

Assist the Condominium Manager with site inspections and report any hazards or issues;

Ensure consistent communication with the Condominium Manager regarding operational and security updates;

Conduct business with the highest standards of personal, professional, confidential and ethical conduct;

Answering phone calls using appropriate etiquette, logging reports, perform administrative duties as assigned;

General tidying of the front entrance and lobby space.

If you are a polished, mature individual that is looking for part-time work we would love to hear from you!

Shifts available Monday – Friday 3-8pm and Saturday and 9am-8pm.

Job Type: Part-time

Salary: From $19.00 per hour

Schedule:

• Evening shift
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2023-12-18