Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Head office
Responsibilities
Tasks
- Establish work schedules and procedures
- Co-ordinate activities with other work units or departments
- Arrange for maintenance and repair work
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Resolve work related problems
- Create, investigate, track and complete work orders
- Provide customer service
- Co-ordinate, assign and review work
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Operate computer-aided communications and dispatching equipment
- Plan, organize and oversee operational logistics of the organization
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Schedule and confirm appointments
- Schedule and co-ordinate work on sites
- Provide clients with information
Experience and specialization
Type of product
- Fire protection
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Attention to detail
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Accurate
- Proactive
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits