Counter Sales

Role Overview:

The Counter Sales position ensures that we maintain a high level of service for our customers both in store and online. This role requires on-site work, Monday to Friday. There is no availability of remote work.

Responsibilities:

• Provide direct sales service and product line information to our customers (in person or by social media, online store and telephone/e-mail), and ensure customer’s needs are satisfied
• Process orders to completion which includes pricing, picking the order, and sourcing additional information as required, accurately and efficiently
• Provide estimates, quotes, delivery information or terms to customers
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Ensure all items purchased are properly entered, allocated and efficiently processed
• Contact customers advising them of status updates on issues with respect to their orders
• Keep areas organized and clean, including placement of stock, as well as counter and pick-up area for our customers
• Act as an ambassador of Clare with all customers, employees and suppliers
• Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
• Other duties as assigned by Managment

Skills:

• Strong interpersonal and relationship building skills
• Exceptional customer service and communication (written & verbal) skills
• Ability to adapt to a changing environment and handle multiple priorities
• Strong attention to detail
• Aptitude for social media, marketing and design considered a valuable asset
• Ability to work collaboratively with teammates at all levels
• Ability to exercise independent judgment and initiative within established guidelines
• Able to safely lift upwards of 50lbs

Qualifications:

• 2 + customer service experience
• 1+ years experience in over-the-Counter Sales
• Experience in tools, tool sales, drywall tools, drywall or like industry considered a valuable asset but not required
• Ability to work in office 5 days a week
• Ability to reliably travel to Clare Hamilton daily

Why Clare?

• 100% Company paid benefits
• Competitive compensation package
• Employer sponsored retirement plan
• Bonus programs that include performance and sales
• Opprotunity for growth

Clare values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at careers@clareinteriors.com.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Schedule:

• Monday to Friday

Work Location: In person