Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.
Culture
Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. We strive for an inspiring culture and integrity in all that we do.
Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.
We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.
What you will be doing
As a Counter Sales representative you will work as part of a team and act as the face of Gerrie Electric, handling inquiries, ensuring that Gerrie Electric provides exceptional service to our valued customers by:
Growing and maintaining relationships with customers (we have a lot of repeat customers)
You will connect with customers to address questions and resolve issues through different channels including face-to-face, by email and over the phone
Pricing, order entry, sourcing products, and expediting
Continuous learning of electrical, lighting and automation products and sharing your knowledge with customers
In-store merchandising of day-to-day stock, as well as new and promotional products
Picking, packing, shipping and receiving of Gerrie product
Other duties as assigned (we’ll keep you busy!)
What you bring to the table
You build genuine connections with every customer
You are a master in the art of customer service and want to take that passion to the next level
Preferably a foundational knowledge of electrical products, but we’re willing to teach you
Ability to work efficiently and in a fast-paced environment
You have good communication skills and like the idea of working as part of a team!
We believe in taking care of our people
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture
A diverse and inclusive workplace
Caring and nurturing environment
Don't have all of these qualifications? Feel free to send in your resume, we can train you on what you need to know or there might be another role that fits better.
Words that our employees use to describe us
Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!
*Flexible interview options are available!
Job Types: Full-time, Permanent
Salary: From $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- What are your salary expectations (per hour)?
- How would you rate your electrical product knowledge from 1-5 (5= expert)?
Experience:
- Warehouse: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person