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SalaryJoin the TigerTel Team!
We are searching for passionate individuals to join our team as Full-Time Customer Service Agents in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients.
Here's what you can expect:
Schedule:
- 4-day work week with consistent scheduling(including one weekend day)
- 11-hour shifts with two 30-minute breaks
- Set schedule will be determined upon hire
Availability:
- Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
- Must live within a reasonable distance to the office
- Office/Work From Home Blend:
- After 30 days of in-office training, work two days in the office and two days from home
- We provide all necessary equipment
Responsibilities:
- Provide exceptional Customer Service through phone calls
- Fast-moving environment, no sales involved
- Strong communication and data entry skills
- Ability to speak clearly and comprehend information effectively
- Familiar with medical terminology a plus
Benefits:
- Hourly rate of $18.50
- Benefits package including medical, dental, vision, paid time off, and RRSP with company matching
- Friendly and supportive work environment
Requirements:
- Proficient understanding of the English language with excellent grammar and spelling
- Computer skills proficiency in a Windows environment
- Reliable internet access with wired connection (no Wi-Fi)
- Ability to work independently and as part of a team
- Positive attitude and a willingness to learn
Do you have a passion for Customer Service and thrive in a fast-moving environment? We want to hear from you!
