Company

Cube PackagingSee more

addressAddressAurora, ON
type Form of workPart-time | Full-time
salary SalaryFrom $50,000 a year
CategoryCustomer Service

Job description

Customer Service Coordinator

Duties:

Order Management:

  • Accurately enter new orders sent via email and electronically
  • Collaborates with the Customer Account Representatives for change orders
  • Confirming all new and change orders back to the customer
  • Track all order changes
  • Track purchase orders with issues
  • Track that orders are being shipped on their requested ship date
  • Track appointments have been scheduled
  • Track delivery of orders
  • Review proof of deliveries for shortages
  • Maintain Customer Service databases

Act as a backup for Sample Requests:

  • Fulfill sample requests
  • Track sample requests
  • Create all documents for shipment of sample requests via FedEx
  • Notify requestor when delivery has been made
  • Review and approve FedEx invoices
  • Request and maintain inventory for sample room

Skills:

  • Communication - verbal and written
  • Data Entry Accuracy
  • Multi-Task
  • Prioritize Tasks
  • Work in Multiple MS Inboxes
  • Basic Excel Knowledge

Job Types: Full-time, Part-time

Salary: From $50,000.00 per year

Education:

  • DCS / DEC (preferred)

Experience:

  • Customer Service: 1 year (preferred)

Work Location: In person

Refer code: 2088993. Cube Packaging - The previous day - 2024-02-07 03:52

Cube Packaging

Aurora, ON

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