Address
Form of work
SalaryCustomer Service Coordinator
Duties:
Order Management:
- Accurately enter new orders sent via email and electronically
- Collaborates with the Customer Account Representatives for change orders
- Confirming all new and change orders back to the customer
- Track all order changes
- Track purchase orders with issues
- Track that orders are being shipped on their requested ship date
- Track appointments have been scheduled
- Track delivery of orders
- Review proof of deliveries for shortages
- Maintain Customer Service databases
Act as a backup for Sample Requests:
- Fulfill sample requests
- Track sample requests
- Create all documents for shipment of sample requests via FedEx
- Notify requestor when delivery has been made
- Review and approve FedEx invoices
- Request and maintain inventory for sample room
Skills:
- Communication - verbal and written
- Data Entry Accuracy
- Multi-Task
- Prioritize Tasks
- Work in Multiple MS Inboxes
- Basic Excel Knowledge
Job Types: Full-time, Part-time
Salary: From $50,000.00 per year
Education:
- DCS / DEC (preferred)
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
