Customer Service Coordinator

We are searching for an experienced Customer Service Coordinator Position at our Brampton location

The Corrugated division is actively looking for a seasoned Customer Service Coordinator to join their dynamic and growing organization. Reporting into the Customer Service Manager this role will be the primary point of contact for post-sales support for a diverse group of clients.

A strong candidate will have 3-5 years of previous Customer Service Experience and an ability to proactively involve themselves in the business. The candidate will need to be able to proactively forecast the needs of their clients and demonstrate strong problem- solving skills.

Location: 195 Walker Drive, Brampton, ON

What you will be doing:

• Provide exceptional Customer Service to our clients in a professional manner
• Process customer orders via, fax, email & internet
• Answer customer product, pricing & availability inquiries
• Liaise with buyer/expeditors to fulfill customer orders
• Coordinate shipments with carriers
• Support outside Sales Representatives
• General administrative duties

What you will bring to the table:

• College diploma in business or business related discipline or comparable work experience
• Intermediate skills in MS Word and Outlook
• 3-5 years of Customer Service Experience
• Strong written & verbal communication & organizational skills
• Strong time management skills with the ability to multitask
• Ability to work autonomously and with little direction in a high volume, fast paced environment
• Ability to present themselves in a professional manner

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact HR@atlantic.ca.