Customer Service Representative

Job Summary

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. The ideal candidate will have excellent communication skills, , and possess strong problem-solving abilities.

Responsibilities

- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Provide accurate information about, services, and promotions
- Process orders, returns, and exchanges efficiently
- Attend to Rage rooms
- Handle customer complaints or concerns with empathy and patience
- Analyze customer feedback to identify areas for improvement in our products or services
- Maintain customer records by updating account information and interactions
- Collaborate with other departments to resolve complex customer issues

If you are a dedicated individual who thrives in a fast-paced environment and enjoys providing exceptional service to customers, we would love to hear from you. Join our team as a Customer Service Representative today!

Job Type: Part-time

Salary: $15.00-$17.00 per hour

Expected hours: 8 – 20 per week

Benefits:

• Company events
• Flexible schedule
• On-site parking
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person