Data Entry Ii Clerk

Signature Supplements Inc. is currently seeking a Data Entry Clerk to enter customer orders, as well as perform additional administrative duties as needed. This role is critical to the delivery of timely, high-quality service that enriches the customer experience and builds customer loyalty. The right person is detail-oriented and can give undivided attention to tasks to ensure accuracy. This person is a team player and has a desire to deliver the best possible service to our customers.

Responsibilities:

• Input orders
• Prepare custom formula documents
• Set up new customer accounts and maintain customer account information
• Verify shipping addresses and research quotes for shipping costs
• Customer communication via email and phone
• Verify order entry information and send confirmation emails
• Maintain product information on both documents and in ordering system
• Organize and file customer documents
• Create order forms
• Prepare sales reports
• Process customer payments
• Collaborate with other departments to support business initiatives
• Administrative and other tasks as required

Requirements/Attributes:

• Detail oriented with the ability to prioritize competing tasks and operational demands
• Customer service role with a focus and commitment to the overall customer experience
• Confident using Microsoft Office
• Previous QuickBooks experience an asset
• Strong written and oral communication skills
• Experience with sensitive and confidential customer information
• Strong work ethic with a ‘can-do’ attitude
• Solution oriented with strong problem-solving skills
• Background or interest in holistic health, nutrition, supplements or natural wellness is an asset

Job Type: Full-time

Salary: $18.00-$22.00 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• RRSP match

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• Do you currently live in the HRM and are you able to reliably commute to Burnside?

Experience:

• Data entry: 1 year (required)

Work Location: In person