Dental Administrative Assistant Medical Authorization Centre

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,700 employees. Our mission is to improve the wellbeing of Canadians.
Job Title:Dental Administrative Assistant Medical Authorization Centre
Department:Government
Competition:86810
Internal/External:Both
Employment Type:Full Time Permanent
Location:12 Millennium Bldv, Moncton, NB
Salary:Competive Compensation and Benefits
Reports To:Team Leader, Dental - Medical Authorization Centre
Apply By:    March 6, 2024
                         
Your every day with us
As a Dental Administrative Assistant you will be supporting the dental team in the receipt of information and documentation, supporting dental authorization request and dental claim reimbursement. You will also work with your leaders in tracking submission volumes and creating and maintaining up-to-date daily reports using software such as MS Excel. 
Our Dental Administrative Assistant needs to be a critical thinker and interested in helping our clients; someone who thrives and can adapt quickly with daily tasks and deadlines, all while maintaining professionalism and keeping customer care top of mind while being the point of contact for our dental team. Our award winning culture, leaders who really care, unmatched training and support are all dedicated to ensure you are set up for success.
This career opportunity as our Dental Administrative Assistant, offers daily set work schedule of 7.5 hours per day with start time of 7:30am or 7:45am ATL and is required to be on-site 100% of the time in our Millennium Drive, Moncton, NB office location. This is a Monday to Friday, no overnight shifts, no weekends, 37.5 hour/ week role.
What you need to succeed:
 
•    You like helping people – this is non-negotiable;
•    You are a good communicator – you are clear, concise and friendly;
•    Bilingualism ( English & French, written and spoken) is a strong asset, however not a requirement in this role;
•    Whatever it takes attitude, you like a new challenge every day;
•    You have earned a post-secondary diploma or degree and/or relevant working experience in a program such as: Medical Office Assistant, Dental Administration, General Administration or equivalent;
•    Strong technical aptitude – you can also multitask and navigate between multiple software applications simultaneously;
•    You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment.
•    Have the ability to adapt and adjust and maintaining accuracy in the duties performed, even where there could be time constraints
•    Have the ability to work on your own and as a team member 
•    Be well organized, with excellent time management skills
 
We also offer:
•    Comprehensive health and dental plan that is 100% employer paid effective on your first day
•    Monday to Friday daytime work schedule, no weekends
•    Paid vacation and personal days
•    Base salary plus a variable pay program which is based on your performance
•    Defined contribution pension plan, with employer matching
•    Opportunities for career development and advancement
•    Emphasis on work life balance, providing a personal wellness account, health resources, health spending account and various other perks
•    A diverse team of colleagues 
•    This office location offers free parking
Security Clearance:  In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B) through the Public Works and Government Services Canada Department prior to your first day.  This includes; Fingerprinting, Criminal Record Check and Credit Check.
We are an Equal Opportunity Employer. 
Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.
For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.