Event Server

As a team member at Ancaster Mill, you are a part of the Pearle Hospitality family.

Pearle Hospitality’s mission and focus is to enrich each moment through genuine and thoughtful actions. Each of Pearle Hospitality’s dining establishments, event venues, hotel and spas, and affiliated businesses are focused on providing guests and customers a setting in which to appreciate and enjoy the good things in life with good people.

Job Purpose:

The Event Server is a key member of the Special Events Team. Event Servers are responsible for accommodating all guests at the function and anticipating the needs of our guests and responding politely to their requests. The Event Server assists guests by taking their orders, refilling water glasses, offering coffee/tea, refilling wine glasses, serving their meals and clearing everything in a timely manner. They work closely with all the other Events Staff to other to ensure the efficient operation of the event, and to provide an extraordinary guest experience.

What makes you the perfect candidate:

• Smart serve certificate required
• Event serving experience is an asset
• Ability to work weekends and late nights
• Communication: Listen attentively to guest's questions and requests.
• Effectively share information about guest requests with Maître D'
• Organization: Ability to multi-task effectively in a fast-paced environment and prioritize tasks as necessary.
• Personable: Professional appearance, positive and proactive attitude, and exhibits genuine and thoughtful hospitality in all interactions.

Duties & Responsibilities

• Set up event/ wedding space as per instructions of the Event Manager and event order details.
• Make sure that tables are set with all appropriate linen, dishware and flatware
• Greet guests in a cordial manner as they arrive & direct them appropriately as required
• Offer welcome drinks and tray serve hors d’oeuvres
• Cordially take guests’ orders, noting any special requests or dietary restrictions
• Deliver courses to the tables, accurately presenting guests with their selections
• Anticipate guests’ needs continually and fulfill them appropriately
• Demonstrate a sense of urgency while remaining poised during peak periods and seek out additional tasks during slower periods
• Efficiently maintain and clean the event space- stripping linens and napkins and taking down any decorations as instructed
• Reset the event space as directed, ensuring linens are clean and properly placed
• Exhibit a positive optimism and upbeat personality toward guests and fellow team members

Advantages to being part of the Ancaster Mill team:

• Competitive wages
• Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
• Training and Development to support personal & professional growth
• Career opportunities across all Pearle Hospitality properties
• A fun place to work with an amazing team & company culture!

Pearle Hospitality and affiliated companies, including Ancaster Mill, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

Job Types: Full-time, Part-time

Salary: From $19.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• Flexible schedule
• Life insurance
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Weekends as needed
• Weekends only

Ability to commute/relocate:

• Ancaster, ON L9G 3J4: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 1 year (preferred)

Work Location: In person