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SalaryJobs for Humanity is partnering with Intuit to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Intuit
Job Description
Seasonal Tax Professional
Are you ready for a new opportunity to work with the top tax software company in Canada?
If you have experience as a tax professional and excellent communication skills, we invite you to join our team. As a Seasonal Tax Professional, you will help our customers complete their taxes using Intuit TurboTax products, providing expert guidance and support. Your role will contribute to our mission of "Powering Prosperity Around the World" by empowering customers to prepare their taxes and ensuring their satisfaction.
Intuit TurboTax is the #1 best-selling brand of tax preparation software in Canada. We are recognized as a best employer and have consistently ranked on Fortune's "100 Best Companies to Work for" and Fortune World's "Most Admired Software Companies" lists.
What You'll Bring
- Minimum 3+ years of paid professional tax preparation experience, using professional tax preparation software
- Experience preparing a minimum of 125 tax returns per tax season for the last 3 years
- Experience in preparing a variety of federal and provincial returns for individuals, including different types of income such as student, pension, self-employment, rental property, investments, and foreign income
- Knowledge of tax laws and concepts, with strong critical thinking and problem-solving skills
- Comfortable with technology, Windows and mobile platforms, as well as G-suite applications
- Excellent written and verbal communication skills
- Flexible availability/schedule
- Bilingual proficiency in English and French (reading, writing, and speaking) is considered an asset
- Experience preparing Quebec tax returns (TP1) is considered an asset
- Experience working in a contact center environment is considered an asset
- Provide tax guidance and preparation services for personal tax returns in a remote, seasonal, and customer-facing position
- Collaborate with customers to ensure their tax returns are compliant and accurate
- Answer specific tax questions and research and troubleshoot tax issues
- Prepare and file customer returns with the CRA or provide guidance to customers preparing their own returns
- Research tax regulations to provide accurate advice on maximizing customer's tax return
- Create positive customer experiences through empathy, knowledge, and expertise
- Utilize government websites, professional resources, and team expertise to provide the best solutions for each customer
- Follow company procedures to resolve customer inquiries
We offer competitive compensation with a strong pay for performance approach. The expected base pay range for this position is PEI $25.50 - 34.50, BC $25.50 - 34.50, Nova Scotia $25.50 - 34.50. You may also be eligible for a cash bonus, as per our applicable plans and programs. For more information about our compensation and benefits, please visit our Intuit®: Careers / Benefits page.
