Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Will train
Work setting
- Hospitality industry
- Hotel, motel, resort
- Rural area
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Internet
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication