AddressEmployment Status: Full Time Seasonal – Staff accommodation available
Employment Period: May – October 2023
Reports To: Senior Manager Ron Allen or alternate designated manger.
Rate of Pay: Commensurate with experience (contact us for more information)
Job Description:
The Lake Louise Ski Resort (LLSR) International Volunteer Program Team Leader will be responsible for communicating between Program Volunteers and internal and external stakeholders. The Team Leader will ensure that all Lake Louise Ski Resort OHS, and Employee policies are upheld by the Volunteers and will supervise and work with the Volunteers to ensure all tasks assigned are completed in a timely manner. Ron Allen or the LLSR designated manager will be the primary contact between the program partners and with the assistance of the Team Leader, prioritize and assign tasks from the ski area and program partners.
Job Responsibilities:
- Provide orientation training to volunteers using existing PowerPoint displays and ski hill documents.
- Record daily morning safety discussions prior to commencing volunteer activities.
- Carry out a monthly schedule cycle: Each month there is a cycle of projects, activities, and a new group of a minimum of 2-3 volunteers to a maximum of 5.
- Implement assigned activities and encourage teamwork within the volunteer groups through motivation, while also building rapport with LLSR staff and external partners.
- Record daily activities and time spent with each partner, take pictures and a few short videos, and prepare Monthly Reports for the program manager. The TL will be given time at work to prepare these, and examples of previous years reports and program files.
- Organize and manage required equipment for each volunteer activity.
- Responsible for the overall safety of volunteers, staff, and visitors at all volunteer activity sites.
- Ensure that there is a balance between program needs and volunteer expectations.
- Set expectations through leading by example and demonstrating a strong work ethic.
- Ensure any requirements for wearing safety equipment (provided by company) and uniforms are fulfilled and periodically check volunteer accommodation to ensure cleanliness and that health and safety standards outlined in the tenancy agreement are being met.
- As this program is dynamic, the team leader should be prepared for sudden changes to pre-planned activities and needs. The LLSR program manager and TL will co-develop a list of contingencies for use during inclement weather that precludes outdoor work.
- Mentor the volunteers ensuring knowledge of the local free public transit options available to them, services available and their LLSR staff pass benefits.
- Prepare an End of Program Final Report with testimonials from willing volunteers and a compilation of photos inclusive of all the groups. The program manager has budgeted time to do this while working.
Job Requirements/Qualifications:
- Strong interpersonal and problem-solving skills
- Able to work hands on in all weather conditions
- Self-motivated, can work well in a team or independently
- Commitment to the goals and values of LLSR and its volunteer program as well as those of its partners.
- Capable of periodic physical hand labor work using basic hand (non-powered) tools and some appropriate smaller power tools in varying terrain. This type of work is dependent on the ability of the volunteer groups and is assessed during on site work.
- Candidate should be capable of hiking varying distances, difficulty, and duration due to the necessity of periodic hiking (as is required for the volunteers). Example: Each group will hike to and back from Skoki Lodge the same day (weather permitting).
- Must hold a Basic or Standard level first aid certificate, preferred is a Level 1 Remote Wilderness First Aid or higher.
- Valid Class 5 Driver’s license along with a 3-year Claims Experience Letter and a driver’s abstract or equivalent acceptable to the LLSR insurance company. Note! International licenses also require the 3-year claims experience letter. The ease of obtaining this can depend on your insurer back home, some can take quite a while to process. This must be provided at the time of interview.
- A Police Background Check from your home country or province will be required upon commencement of employment.
- Adherence to all Alberta Workplace OH&S /WCB, LLSR and partner safety requirements.
Work Schedule:
- The Team Leader position is a salaried position with 5 Days On-8 hours per day / 2 Days Off usually Saturday and Sunday. Schedule needs to be flexible to meet volunteer bus arrival times and to accommodate partner special events as approved by the LLSR managers. The program manager will discuss this in more detail.
Dress Code:
Uniform as required, is provided for a rental fee, LLSR cap free of charge (if wearing a cap, this is the cap to be worn during work hours) and company name tag(s) will be issued and must be worn.
You are to provide all other necessary items in accordance with appearance policy and employee handbook requirements
