Golf Shop Attendant

Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo Muskoka is hiring a Golf Shop Attendant! If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you!

Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to 'Create happiness by offering incredible Muskoka experiences to our guests and team.'

Staff Housing Available

KEY RESPONSIBILITIES

• Opening and closing the Pro Shop, including nightly reporting and pass along
• Maintain Pro Shop cleanliness and tidiness at all times
• Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
• Attend to the Reservations line, book tee times and answer inquiries
• Deliver excellent customer service in a friendly and professional manner
• Perform all duties in accordance with daily procedures
• Assist members/guests with questions and concerns
• Stay in constant contact with the Outside Services team
• Print cart plates and driving range name plates
• Contribute to the coordination of all member and guest events and functions
• Maintain communications book
• Handle guest complaints in a friendly and professional manner, report complaints to the Director of Golf
• Provide daily sales report to the Director of Golf
• Assist the F&B team when required
• Assist the Outside Services team when required
• All other duties as assigned

Requirements and Qualifications

• High school level English communication skills
• Prior experience in golf or front desk operations an asset
• Prior retail experience an asset
• Proficiency with Microsoft Office required
• Excellent public relations skills
• Must excel in customer service
• Proven organizational skills and an attention to detail
• Strong communication skills and a proven ability to work well in a team environment
• Be neat and professional in appearance

PHYSICAL ENVIRONMENT and REQUIREMENTS

• Work under pressure
• Work in a fast-paced environment
• Inside Pro-Shop (and sometimes outside in a variety of weather conditions)
• Must be able to lift 25 LBS
• Long periods of standing on your feet
• Must be willing to work morning shifts, evening shifts, weekends and holidays

BENEFITS OF WORKING AT TABOO MUSKOKA

• Bonus upon completion of your contract*
• $500 for referring fellow team members and earn $ for bringing in business*
• Complimentary 2-night stay (off season)
• Complimentary use of resort amenities including trails, bikes, beach, pools, tennis, golf, gym
• Staff housing available (located in town of Gravenhurst – short 7kms or 5 mins from the resort)
• Shuttle services to and from staff housing and the resort available
• Potential room for career advancement
• Staff (and friends and family) discounts on meals, rooms, merchandise and golf
• Staff appreciation events and activities
• Employee recognition program
• Employee Wellness Program

*Some conditions apply. Inquire within for more details.

Taboo Muskoka is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Taboo Muskoka will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Job Types: Full-time, Part-time, Seasonal
Contract length: 6 months

Salary: $17.00 per hour

Expected hours: 15 – 40 per week

Benefits:

• On-site parking
• Store discount

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Experience:

• Golf Pro Shop: 1 year (preferred)
• customer service: 1 year (preferred)

Ability to Relocate:

• Gravenhurst, ON P1P 1R1: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-05-01