Host/Hostess

Job Summary:

We are seeking friendly and outgoing individuals to join our team as Hostess/Host. As a Hostess/Host, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. Your main responsibility will be to greet and seat guests, ensuring their needs are met throughout their dining experience.

Duties:

- Greet guests with a warm and friendly smile upon arrival

- Escort guests to their tables and provide menus

- Assist in managing waitlists and reservations

- Maintain knowledge of current menu offerings, specials, and promotions

- Answer phone calls and assist with inquiries or reservations

- Ensure the cleanliness and organization of the host/host station

- Collaborate with servers and kitchen staff to ensure smooth operations

- Handle guest concerns or complaints with professionalism and escalate when necessary

Experience:

- Previous experience in food service or hospitality is preferred but not required

- Excellent communication skills, both verbal and written

- Strong customer service skills with the ability to handle difficult situations

- Familiarity with restaurant or hotel operations is a plus

- Proficiency in using Point of Sale (POS) systems is an advantage

Join our team and enjoy a dynamic work environment where you can showcase your hospitality skills. We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for providing exceptional guest services, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role of Host/Host.

Job Type: Part-time

Expected hours: 6 – 20 per week

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Tips

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person