Host/Hostess

Overview:

We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This is an excellent opportunity to work in a fast-paced hospitality environment and contribute to our guests' satisfaction.

Responsibilities:

- Greet guests with a warm and friendly welcome

- Seat guests and provide them with menus

- Assist in answering phone calls and taking reservations

- Maintain cleanliness and organization of the host/host station

- Collaborate with servers and kitchen staff to ensure smooth operations

- Provide accurate wait times and manage guest expectations

- Handle guest inquiries and resolve any issues or complaints

- Assist in maintaining a high level of cleanliness in the dining area

Experience:

- Previous experience in a hotel, restaurant, or hospitality setting is preferred

- Strong communication skills, both verbal and written

- Excellent customer service skills with the ability to handle difficult situations professionally

- Familiarity with point-of-sale (POS) systems is a plus

- Ability to multitask and work well under pressure

Join our team and enjoy the following benefits:

- Flexible work schedules

- Opportunities for career advancement within the hospitality industry

If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Host/Host!

Job Type: Part-time

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Supplemental pay types:

• Tips

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person