Housekeeping Manager

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Josie – Autograph collection property is looking for a dynamic Housekeeping Manager to oversee the management of all guest rooms and public areas. With a keen eye for detail, and desire to coach to strive for excellence this person will be supervising the Housekeeping staff, prepare room attendant boards, provide training and guidance to the team, inspect guest rooms to ensure cleanliness is up to our high standards and respond to guest requests, concerns and questions to ensure consistent guest satisfaction

Who We’re Looking For:

• You’re highly flexible and able to quickly adapt to changing priorities
• You’re excellent at identifying and articulating processes and adapt at influencing change
• Deeply understand the needs of facility maintenance and the team and work to ensure proper training, support and guidance at all points of service.
• Can balance the books and ensure product is always on hand for those who need it. Ie. Financial controls, inventory and productivity management
• Are diligent about safety and the use of chemicals and cleaners
• Maintain confidentiality and integrity through all courses of actions.
• Ensure legal compliance by monitoring and implementing applicable federal and provincial requirements.
• Other duties as assigned.

Required Skills and Abilities

• Minimum 3-5 years of experience in housekeeping or facility management preferably within hospitality
• Excellent communication and interpersonal skills
• Looking for flexibility and understand the role requires a varied schedule that may include evenings and weekends
• Keen eye for detail and empowering coaching mentality
• Strong desire to continuously improve and help others improve

We are committed to providing you with

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.