Information Systems Technician

North Bay Police Service is currently accepting applications for the position of Information Systems Technician. The Information Systems Technician will perform the installation, maintenance, upgrading and troubleshooting of physical and virtual servers.

Prerequisite:

• Three year computer related Diploma or equivalent experience.
• Experience in supporting computer users and systems.
• Experience with Active Directory, Windows 2016+, SQL server, Exchange, DNS, VMWare and MDM technologies.
• Working knowledge of firewalls, switch configuration and routing.
• Working knowledge of VOIP.
• Experience with backup systems and routines.
• Demonstrated continuous improvement mindset.

Desirable Qualifications:

• Knowledgeable in LAN/WAN technologies.
• Experience with next gen firewalls.
• Experience with Telecommunications Technologies i.e.-Avaya IP Office, Avaya Aura.
• Experience with disaster recovery planning.
• General knowledge of VPN and encryption technologies.
• General knowledge of information technology security best practices.

Principal Tasks:

• Investigate and resolve user and technical problems on servers, computers and networking components.
• Install and maintain Windows servers (including Windows Server 2016+, DNS, SQL, Exchange, VMWare ESXI 7.0+, and desktop hardware and software.
• Maintain network equipment including switches, routers and firewalls.
• Maintain backup systems in accordance with internal policies.
• Set up and maintain user accounts.
• Install and learn new versions of software as required.
• Provide training to users as required.
• Maintain and deploy Android devices.
• Perform additional duties as assigned.

The annual salary range for this position is $66,781 - $75,120.

Appropriate accommodations will be provided upon request throughout the hiring process in accordance with the North Bay Police Service’s Accommodation Policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Please be advised that in order to be eligible for employment at the North Bay Police Service, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to their start date unless they can provide proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code.