Address
Form of work
SalaryOverview
Languages
English
Education
- Bachelor's degree
Experience
2 years to less than 3 years
Work setting
- Office building
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
Experience and specialization
Computer and technology knowledge
- MS Office
- MS Windows
- Mac OS
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits
- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
