Inside Sales Specialist

Our client, Rehab Ninja, a Classic Health Ltd. division is a medical and homecare company that provides physiotherapy and rehabilitation, ostomy supplies and support, incontinence products, urology products and education, and skin and wound care products. At Rehab Ninja, they have a clear and unwavering purpose that serves as the compass for everything they do: "Improving Lives One at a Time." It's not just a tagline; it's the heartbeat of their organization, the driving force behind every decision, and the reason they come to work each day with passion and dedication.

We are looking for an Inside Sales Specialistto join this high performing team.

Primary Focus:

As an Inside Sales Representative at Rehab Ninja, a Classic Health Supplies Ltd. division, you will be pivotal in expanding the client base and driving revenue growth. You'll be responsible for selling a wide range of physiotherapy supplies to clinics across Western Canada.

This role requires a self-driven individual proficient at generating leads, engaging with customers and potential customers by understanding their requirements and facilitating seamless sales transactions. A proven capability in closing deals and achieving set targets is imperative. We are seeking an individual who thrives on repetitive tasks and is a self-starter within the Classic Health sales process.

Responsibilities:

Cold Calling (80-150 calls per week):

• Initiate contact with potential Rehab Ninja clients.
• Introduce and promote Rehab Ninja products and equipment.
• Gather information on facility needs and preferences during calls.

Existing Client Calls (5-10 calls per week):

• Schedule meetings with existing clients.
• Introduce new products or services.
• Address client concerns and ensure satisfaction with current supplies.

CRM Management:

• Update and maintain accurate records in the CRM system.
• Document details of each interaction, including specific rehab equipment preferences.
• Utilize CRM data to streamline reordering processes for clients.

Virtual Meetings:

• Conduct virtual meetings with clients using platforms like Teams.
• Provide product demonstrations and training sessions remotely.
• Address client inquiries related to rehab equipment and supplies.

Handling Sales Leads:

• Respond promptly to incoming sales leads from healthcare professionals.
• Qualify leads to identify potential needs for rehab supplies.
• Follow up on leads generated through advertising efforts targeting rehab facilities.

Trade Show Representation (Occasional Travel):

• Represent the company at rehabilitation and healthcare trade shows.
• Showcase the latest rehab products and engage with healthcare professionals.
• Collect leads and feedback from trade show interactions.

Knowledge, Skills, And Abilities:

Communication and Interpersonal Skills:

• Demonstrates strong verbal and written communication skills.
• Ability to articulate ideas clearly and effectively.
• Excellent active listening skills.

Client Relationship Management:

• Proven ability to build and maintain positive client relationships.
• Understands client needs and provides solutions accordingly.
• Capable of fostering long-term partnerships.

Self-Motivation and Results-Oriented:

• Highly self-motivated with a proactive and goal-oriented mindset.
• Consistently strives for and achieves measurable results.
• Takes initiative and ownership of tasks.

Proficiency in Sales and Communication Tools:

• Demonstrates expertise in using sales tools and technologies.
• Comfortable with various communication platforms and software.
• Quick learner of new tools and technologies.

Willingness to Travel:

• Open to occasional travel for trade shows.
• Adaptable to different locations and environments.

Attention to Detail and Process Consistency:

• Capable of performing repetitive tasks with precision and accuracy.
• Maintains consistency in following the Rehab Ninja sales process.

Resilience and Handling Rejection:

• Demonstrates resilience in the face of challenges and rejection.
• Maintains a positive attitude despite setbacks.
• Handles rejection without taking it personally, and learns from experiences.

Contacts:

This position will report directly to the Director of Business Development, Classic Health. This position will primarily be interacting with potential clients in the rehabilitation industry on a day to day basis.

Working Conditions:

This position is predominantly in an office environment with occasional travel.

Please send your interest and resume to connect@monogramhrconsulting.com

Job Types: Full-time, Permanent

Salary: From $50,000.00 per year

Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Education:

• Secondary School (preferred)

Experience:

• Retail sales: 1 year (preferred)
• sales: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Edmonton, AB T6B 1T6 (required)

Ability to Relocate:

• Edmonton, AB T6B 1T6: Relocate before starting work (required)

Work Location: In person