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SalaryJob Description
Marketing Manager
About Toyota Financial Services
Toyota Financial Services (TFS) provides retail, leasing and dealer financing services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario.
What Sets Us Apart?
At Toyota Financial Services (TFS), you will help create best in class customer/dealer experiences in an innovative, collaborative and team focused environment. TFS is an important part of the Toyota family, an award-winning global company, recognized worldwide for our technological leadership and superior standards of quality, continuous improvement, and environmental responsibility.
TFS currently has an exciting full time permanent position as the Marketing Manager, reporting to the Vice President, Dealer Services in the Dealer Services Department. The successful candidate will be responsible for managing TFS’ month-end programs and communications with a data-driven focus on recommending solutions to increase TFS sales.
What You’ll Be Doing:
- Drive the analysis of insights from program data and recommend solutions to increase sales and market penetration.
- Manage TFS’ month end programs, including overseeing the publishing of program materials (Rates / LEV’s / Loyalty Offers.)
- Manage the relationship with distributor partners (Toyota & Lexus) as it relates to monthly programs, loyalty offers, accessories, data analytics and month end reporting.
- Oversee TFS’ digital/web related content inclusive of investigating the source of web related issues & once identified, providing solutions for implementation.
- Manage & publish all corporate communications, working with department managers and executives to gather information related to corporate and dealer bulletins and communications. With the support of the Corporate Communications Specialist, ensure clear & timely communications for dealer bulletins and weekly/monthly executive meetings.
- Oversee the TFS Lease Renewal Program and participate in Lease Renewal Committee. Administer Lease End Letter program and Customer Retention Tool , working with vendor to develop enhancements to support the Lease Renewal Program.
What You’ll Bring:
- University degree in a business-related field
- Strong analytical skills with the ability to gather insights from data and recommend solutions.
- 5+ years of relevant work experience in the automotive industry. Automotive financing/captive finance experience is preferred.
- Understanding of automotive finance business and dealership financial services and products and operations.
- Excellent relationship management skills with the ability to adapt and work with all levels of the organization and external partners.
- Demonstrated leadership skills with the ability to engage and develop team members.
- Proactive and innovative with a strong sense of ownership and perseverance to overcome challenges.
- Strong software skills including Excel and PowerPoint.
What We’ll Bring:
- A work environment built on teamwork, flexibility, and respect
- Competitive salary including bonus
- Health and dental benefits effective immediately.
- Company pension plan with matched contribution
- Associate vehicle discount program
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Fitness reimbursement
- Competitive time off benefits
- Great company culture-Respect for people and continuous improvement is at our core
- Hybrid work environment (based on role requirements)
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
