Medical Assistant/Receptionist

We are seeking a Medical/Dental/Optometry or Chiropractic professional who is passionate about helping people. A person that takes pride in completing tasks accurately and on time. Able to prioritize their day and meet deadlines with a pleasant, positive attitude and has a great work ethic.

Medical Assistant: A busy medical office is looking to fill a part-time position with a positive, energetic, reliable professional. Approximately 25-35 hours per week.

RESPONSIBILITIES:

• Welcoming patients
• Ensure all patients arrive on time for their scheduled appointments
• Opening the clinic with every system ready for providers to see their scheduled patients on time.
• Manage patient schedules, check-ins and checkouts
• Handle patient forms, distribution, scanning and uploading
• Prepare invoices, schedule follow-up appointments and handle payments accurately
• Manage walk-in patients' scheduling needs
• Reschedule No Show appointments promptly
• Handling incoming parcels
• Stay informed about clinical procedures and follow office policies & procedures
• Electronically scheduling and confirming appointments
• Updating patient information
• Stocking and set up of exam rooms
• Maintenance of general office appearance
• Maintain a clean and positive environment for patient comfort
• Instrument Sterilization, maintenance of logs and other duties as assigned
• Assist Specialist with Patient Care

QUALIFICATIONS:

• Previous experience as a medical receptionist/assistant or in a similar customer service role
• Knowledge of medical terminology is an asset
• Familiarity with a private practice medical office and experience in a healthcare setting is advantageous
• Proficient computer skills, including knowledge of electronic medical records an asset
• Excellent interpersonal and communication skills, both written and verbal
• Strong organizational and task completion abilities, with exceptional attention to detail
• Out going and loves helping people
• Ability to work as a team and independently in a fast-paced environment while maintaining a pleasant, positive and professional demeanor.
• Outstanding customer service skills with a friendly and patient focused approach
• Flexibility to adapt to changing situations and handle challenging interactions with empathy and composure
• Demonstrates flexibility to accept changes to areas of responsibility as required
• Knowledge of Tracker an asset
• Ability to handle and maintain highly confidential information

The objective is to provide quality service to patients. The ideal candidate is someone with outstanding communication skills, who strives for excellent customer service, attention to detail, thrives in a fast paced enviroment, is courteous and prompt, professional and friendly, and enjoys working with a variety of people.

We thank all applicants; however, only those invited for an interview will be contacted.

Job Type: Part-time

Expected hours: 25 – 35 per week

Work Location: In person