Member Service Representative

The Position:

The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing exceptional quality, positive, and friendly experiences to all members as well as consistent accuracy.

This is a full time permanent position.

For complete job posting details, please visit our website www.visioncu.ca/en/about-vision/careers

The Person:

• Member Service Experience preferred.
• Excellent communication and Member Service skills are essential for success in this role. In addition, excellent ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Attention to technical detail and proven ability to work effectively in a time sensitive and team environment is necessary for this position.
• Cooperative or Credit Union industry experience is a benefit.

Compensation:

• Salary range $36,000 to $47,000/annually
• Comprehensive benefits package.

SUBMIT RESUME AND COVER LETTER TO:

Jennifer Hormann,

Vice President of Human Resources

Vision Credit Union Ltd.

Corporate Office

5007 – 51 Street

Camrose, Alberta T4V 1S6

Fax 780-679-0569

Only those individuals invited for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $36,000.00-$47,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Profit sharing
• RRSP match
• Vision care
• Wellness program

Supplemental pay types:

• Bonus pay

Ability to Commute:

• Peace River, AB T8S 1J7 (preferred)

Work Location: In person