Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year
Responsibilities
Tasks
- Arrange and co-ordinate seminars, conferences, etc.
- Plan and control budget and expenditures
- Supervise other workers
- Establish and implement policies and procedures
- Train other workers
- Train, direct and motivate staff
- Assign, co-ordinate and review projects and programs
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Oversee the classification and rating of occupations
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee the analysis of employee data and information
- Answer electronic enquiries
- Oversee development of communication strategies
- Compile data, statistics and other information
- Oversee the preparation of reports
- Advise senior management
- Respond to employee questions and complaints
- Organize and administer staff consultation and grievance procedures
- Oversee payroll administration
- Arrange travel, related itineraries and make reservations
- Greet people and direct them to contacts or service areas
- Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Recruit and hire workers and carry out related staffing actions
- Recruit and hire staff
- Maintain and manage digital database
- Perform basic bookkeeping tasks
- Consult with clients after sale to provide ongoing support
- Conduct performance reviews
- Occupational health and safety
- Supervise office and volunteer staff
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Work under pressure
- Attention to detail
- Large caseload
Personal suitability
- Ability to multitask
- Excellent written communication
- Organized
- Team player
- Client focus