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Form of work
SalaryAbout us
We are a small but passionate and hard working team at J. Nelson Services Inc. and we are all about improving peoples homes, and their quality of life. As an Office Administrator you help run our Kitchener office. No job is too small or big for you and you are a customer service ambassador and task master that thrives in a renovations, plumbing and property management environment. You will be reporting to the Operations Manager and the CEO as needed.
Our work environment includes:
- Work-from-home days
- Casual work attire
- Growth opportunities
- Company perks
- Safe work environment
- Lively atmosphere
Responsibilities:
- Answer and direct phone calls using proper phone etiquette
- Create standard operating procedures in your role
- Greet and assist visitors in a professional and friendly manner
- Perform general administrative duties such as filing, data entry, and organizing documents
- Manage office supplies and inventory
- Coordinate meetings and appointments
- Assist with bookkeeping tasks using QuickBooks
- Create estimates and invoices in QuickBooks
- Provide excellent customer service to clients and vendors
- Maintain confidentiality of sensitive information
Qualifications:
- Have a strong ability to multitask in a fast-paced enviroment
- Have a G license with ability and willingness to drive on 400 series highways
- Exceptional customer service overall
- Proven experience as an office administrator or in a similar administrative role
- Proficient in using phone systems and computerized office software (e.g., Microsoft Office Suite)
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Excellent verbal and written communication skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to work independently and as part of a team
- Familiarity with QuickBooks
- Ability to take control of your role
- Have a drive to over-achieve and be prideful in your accomplishments
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Hourly rate of pay: TBD
Job Types: Full-time, Part-time
Expected hours: 20 – 30 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
Application question(s):
- Do you thrive in fast-paced environments? How many years of experience have you had in this environment?
Education:
- Secondary School (preferred)
Experience:
- Phone etiquette: 3 years (preferred)
- Administrative experience: 3 years (preferred)
Ability to Commute:
- Kitchener, ON N2E 2V2 (required)
Ability to Relocate:
- Kitchener, ON N2E 2V2: Relocate before starting work (required)
Work Location: Hybrid remote in Kitchener, ON N2E 2V2
