Office Administrator

Company Summary

Top Hand Supplies is a raw pet food/pet treat manufacturer and distributor based in sunny Cranbrook, BC. Cranbrook is in the East Kootenay region of British Columbia where getting out and enjoying the outdoors is almost unavoidable. Top Hand Supplies is a small second-generation family-owned business that is focused on creating employment and making great pet food in the Kootenays for Western Canadian pet parents. We started in a home kitchen making food for our own dogs back in the late nineties, now our kitchen is just a little bit bigger, we still make food for our dogs and cats but also try to make a bit extra for other people because we feel it is that good. Our values are simple and practical and to succeed with our organization you will need to live and demonstrate these values in your role every day. The values guiding our company are, Do the right thing, Get it done, Make a difference, & Be consistent, if these four values are not who you are then this will not be the right place for you.

Position Summary

The Office Administrator is a master multi-tasker who keeps our office firing on all cylinders. This role requires a special person who can not only excel but also go beyond the basic clerical duties required and be an asset to our organization by bringing process, structure, and a continuous improvement mindset to everything they do.

Duties & Responsibilities

• Answering phones, directing calls, taking messages
• Answering and directing email

• Perform other clerical duties such as data entry, filing, creating reports, and record keeping.
• Perform basic bookkeeping, payroll, and reporting duties to support the full-charge bookkeeper and financial department.

• Schedule appointments and meetings, attend meetings and contribute and/or support as recorder. Summarizing meetings and sending the completed document to the required personnel.
• Overseeing and attending to the office and support rooms as a whole by stocktaking and ensuring office and break room supply levels are maintained and tracked.
• Perform basic HR duties such as filing reports to the appropriate governing bodies, scheduling and coordinating interviews and reviews for managers, and ensuring all employee files are current.
• Cross-train with other administrative departments to support and provide relief during vacations and other absences.
• Perform other duties as required

Working Conditions

• Indoors, open office environment, fast-paced, high demand at times

• Extended periods of sitting or standing.

• Must be able to work independently and with the team.

Qualifications & Skills

• Post-secondary education in a relevant field.

• 2+ years of experience in an office administrative role.

• Must be highly organized and efficient at all times.
• Must always demonstrate attention to detail and use common sense.

• Excellent interpersonal communication skills are crucial for this role
• Must be able to handle sensitive and confidential information respectfully and professionally.

• Strong computer competency and experience in general business systems
• Must be able to accept and give constructive and candid feedback to the team.

• Effectively communicate using concise, easy-to-understand language.
• Typing speed of 60wpm
• Must be able to demonstrate the ability to always improve within the role.
• Leadership and or management skills

Salary & Benefits

• $40,000-$50,000 based on a 40-hour workweek
• Monday - Friday, 8 hours per day, two paid 15-minute breaks and one-hour unpaid lunch (Lunch period can be negotiated for a shorter or longer period if requested)
• Extended health care benefit eligibility after 90 days
• RRSP matching program eligibility after one year
• Employees must enter into an employment agreement and a non-disclosure agreement as a condition of employment.

Job Type: Full-time

Salary: $40,000.00-$50,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 2 years (preferred)

Language:

• English (required)

Ability to Commute:

• Cranbrook, BC V1C 7B8 (required)

Ability to Relocate:

• Cranbrook, BC V1C 7B8: Relocate before starting work (required)

Work Location: In person