Office Administrator/Receptionist

APW is seeking a highly organized and detail-oriented Office Administrator to join our team. You will be working in our office performing bookkeeping duties, answering phone calls, scheduling jobs, and various administrative tasks.

Candidate Requirements:

A valid driver's license and insurable to be able to drive company vehicles.

Must have reliable transportation to the office located in Lantzville BC.

Some locations are secure and therefore a valid ID is required.

Ability to pass a criminal record check.

Must have strong computer skills

Must have strong communications skills in both written and verbal

Preferred experience:

Microsoft office including excel and word

Software experience

EOS or dispatch experience

Duties and Responsibilities: (Include but are not limited to)

• All aspects of job scheduling including confirmation/cancellation calls and emails to customers, coordinating with field crews, preparing documents, maintaining computer notes, etc.
• Responsible for taking incoming calls for all departments within the company
• Ensure all calls are logged and tasked for action and followed-up by the appropriate person/department
• Welcome clients & staff in a friendly and inviting manner
• Assist the technicians in preparing for jobs and clients in receiving service
• Ensure all aspects of service delivery are complete from scheduling to quality control in order to achieve the best level of customer experience possible
• Maintain communication with all stakeholders
• Ongoing industry training & education as required
• Other action to keep our business moving forward
• Performing general clerical duties, such as filing, photocopying, and scanning documents
• Maintaining office supplies inventory and placing orders when necessary
• Assisting with human resources tasks, such as maintaining employee records and assisting with onboarding processes

Requirements

• Knowledgeable with computers, excel, basic internet and social media, phone systems. Ability to learn new software.
• Adaptable to all conditions while maintaining a presentable and professional appearance.
• Personable and inviting outgoing nature
• Ability to multi-task and dance simultaneously :-)
• A reliable and honest individual with a strong work ethic
• A driver’s license and a car are necessary
• Action-oriented, solution focused and willing to be part of a growing and enthusiastic team
• Familiarity with phone systems and phone etiquette
• Excellent communication skills, both verbal and written
• Attention to detail and accuracy in completing administrative tasks
• Ability to maintain confidentiality of sensitive information

Job Type: Full-time - Monday - Friday 9am-5pm

Office located in Lantzville

Salary: $20.00-$24.00 per hour

Compensation:

Full time compensation based on ability and experience including full benefits

If you meet the qualifications outlined above, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Salary: $20.00-$24.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lantzville, BC V0R 2H0: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Language:

• English (preferred)

Work Location: In person