Operations Contract Administrator

About us:

GRM Inc. is a leading Facilities Contract Management Company serving an impressive portfolio of clients throughout Western Canada. Our team of professionals is committed to ensuring that our client property investments are professionally managed. We are a locally owned, values-based company that cares deeply about the safety and well-being of our employees, clients, and stakeholders.

GRM Inc. is expanding our professional team to meet the growing market demand. This is an outstanding opportunity to work closely with our operations teams and preferred partners. We would love to hear from you if you share our values and vision and would like to join our team as an Operations Service Coordinator.

About the opportunity:

We seek a full-time Operations Contract Administrator based in West Kelowna, BC.

The Operations Contract Administrator position reports to the Administrative Services Manager. Acting as the liaison between internal departments, external partners, and clients, the Contract Administrator manages the daily reporting of Schedule C Contracts, ensuring that the service contracts are correctly managed and adhered to, ensuring client satisfaction.

Key areas of responsibility:

This position will require a highly organized, multi-tasking individual who understands the complexities of work orders and wants to join and support a fast-growing company. Key accountabilities include, but are not limited to:

• Support Regional Managers in the creation of seasonal contracts.
• Administer independent contractor agreements and Schedule C agreements.

• Support the onboarding and education of new Preferred Partners in an internal software program.
• Ensures preferred partner compliance documents are accurate and up to date.
• Receives and enters contractor activity logs, ensuring completeness and established deadlines are received.
• Supports the bid management process.
• Supports procurement and Regional Managers by providing quotes for projects as requested by facility managers.
• Supports work order management process during peak seasons.

Additional requirements:

• Strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Time management and ability to multi-task and prioritize.
• Proficient in Word, Excel, and email.
• Attention to detail and problem-solving skills.
• An eye for detail and the ability to spot errors and omissions immediately.
• The ability to work well under pressure and meet tight deadlines.

Benefits:

• Dental care
• Extended healthcare
• Company matching RRSP program
• Profit-share program
• Paid time off
• Eye exams
• Life insurance
• Long-Term Disability insurance
• Dependent Life insurance
• Accidental Death and Dismemberment insurance
• Employee assistance program
• Company events
• Wellness Program

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday - 8 hours per day

Ability to commute/relocate:

• West Kelowna BC, V1Z 1A9: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (minimum requirement)

Work Location:

• In-person for the first three months with the potential for a hybrid work opportunity

Salary Range:

• $50,000 - $60,000