Operations Manager

Job Title: Operations Manager

Term of Employment: Full time, Permanent

Language of work:English

Company: EIC Education

Location: 1111 Melville St., Suite 490, Vancouver, BC V6E 3V6

Position Type: Full Time
Hourly Wage: $50
Weekly Hours: 30
Paid Annual Vacation: 10 days
Benefit: Extended Health benefits, dental benefit

About EIC Education:
Education International Cooperation Consulting Limited, operating as EIC Education, is a leading education consulting company with offices in Toronto and Vancouver. Specializing in assisting international students planning to study in Canada, we provide comprehensive services including school and study permit applications, immigration assistance, IELTS and subject training, as well as career counseling. Our mission is to guide students in realizing their dream of studying in Canada and building successful careers.

Job Description:

As an Operations Manager at EIC Education, you will play a crucial role in overseeing and optimizing the daily operations of our education consulting services at the Vancouver location. Your responsibilities will include:

• Develop and implement operational policies and procedures aligned with the company's goals and objectives.
• Contribute to the development and execution of strategic plans for the Vancouver branch.
• Collaborate with senior management to align operations with company objectives.
• Supervise and lead a team of education consultants, ensuring efficient workflow and high-quality service delivery.
• Build and maintain strong relationships with clients, educational institutions, and relevant stakeholders to enhance our reputation and business opportunities.
• Identify areas for operational improvement, implement streamlined processes, and ensure compliance with regulatory standards.
• Oversee and approve marketing strategies and plans to promote EIC Education's services to potential clients and partner institutions.
• Monitor and manage budgets, expenses, and financial reports to ensure the financial health of the company.
• Facilitate training programs for staff, focusing on enhancing their knowledge of education consulting, immigration procedures, industry trends and client service skills.
• Implement quality control measures to uphold the highest standards in service delivery, ensuring client satisfaction.
• Generate regular reports on branch performance and present to the head office, providing insights into key operational metrics.
• Represent the company at educational fairs, conferences, and networking events.

Job Requirements:

• Minimum bachelor’s degree or college diploma.
• A minimum of 3 years of relevant experience in operations management, preferably in education consulting or a related field.
• Excellent communication skills, both written and verbal.
• Strong leadership, communication, and interpersonal skills to effectively manage a diverse team and interact with clients.
• Strong analytical and problem-solving skills to address operational challenges effectively.
• Proficient in Microsoft Office Suite and other relevant software.

How to Apply: Interested candidates are invited to submit their resume and cover letter to careers.eiceducation@gmail.com. Please include "Operations Manager Application" in the subject line.

Job Types: Full-time, Permanent

Salary: $50.00 per hour

Expected hours: 30 per week

Benefits:

• Dental care
• Extended health care

Schedule:

• Monday to Friday

Work Location: In person