Part-Time Administrative Assistant

We are growing!!! Ready to be part of an incredible team?

We are currently looking for a Part-Time-Administrative Assistant to join our team.

Are you an enthusiastic, customer-driven, team-focused person who has an eye for fashion and is passionate about the healthcare industry?

Our clinic offers a fun and professional work environment with opportunities to grow. We live by our mission statement…Your Vision is Our Focus.

TRAINING WILL BE PROVIDED. If you have experience in the eye care industry, great! If not, we are willing to train a motivated candidate. Experience in retail, hospitality and customer service is beneficial.

Our compensation package includes competitive wages depending on level of experience, group benefits, medical, dental, vision care, life insurance, and paid training opportunities.

Please see our website at www.eriestreeteyeclinic.com to ensure our location and hours are a good fit for you.

Position details:

• You will be taught the necessary OHIP and appointment codes, and how to operate the scheduling software.
• Update electronic records, and perform other routine clerical tasks as assigned by the Office Manager
• Answer and maintain website and email inquiries for scheduling appointments and checking on orders, etc.
• Maintain patient records, insurance submissions, and maintain clear financial records for patient files and office day end.
• Instruct patients on proper eyewear use and care of new eyeglass lenses.
• Call patients to let them know when their glasses/order is ready as needed.
• Troubleshoot and problem solve eyewear concerns and issues to ensure patient satisfaction as able or refer to correct source.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adhere to relevant health and safety procedures.
• Maintain an organized and tidy workspace and ensure each morning/evening that the clinic is organized and tidy.

Our ideal candidate:

• Passionate about providing a great patient experience.
• Motivated with strong ability to prioritize and re-prioritize as new tasks are introduced.
• Excellent phone and customer service skills
• Must have experience using Microsoft Office, Outlook
• Data entry
• Meet deadlines as required by doctors/managers.

Office Hours:

• Monday 8:30am-6:30pm
• Tuesday 8:30am-5:30pm
• Wednesday 8:30am-5:30pm
• Thursday 8:30am-5:30pm
• Friday 8:30am-5pm
• (hours/days of the week may vary each week)

Job Type: Part-time

Salary: $16.55-$18.00 per hour

Expected hours: 23 – 35 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Ability to Commute:

• Stratford, ON N5A 2M9 (required)

Work Location: In person

Expected start date: 2024-03-01