Part Time (15+ hours per week)
HOURS OF WORK: standard shift is 8 hours, Tuesday through Saturday between the hours of 8:00AM and 9:30PM
COMPENSATION PER HOUR: $17/hr + share of pooled tips
START DATE: January 2024
WHAT WE DO
C'est Tout Bakery & Bistro is a high volume bakery and bistro located in Smiths Falls that boasts long standing regular customers, catering clients, and daily drop-in customers from all walks of life. Our customers love our dining area and patio, our classic comfort bistro menu, the grab-and-go fare for picnics in the park, Friday Take Out meals and specialty items like deserts, cakes, and pastries.
THE OPPORTUNITY
You're energetic, engaging and thrive on creating a great experience for guests, while collaborating with team members to make it happen.
You’re someone who thrives in a vibrant space of like-minded folks who trust and support each other so that we can meet the high standards of our shared direction.
WORK WITH AMAZING PEOPLE
The family of people who form our team all love to create and have a passion for producing food from scratch, using as many locally produced ingredients as possible. Amy, the owner, is passionate about creating food, serving food, and building a team of people who know they are doing more than just cooking and baking. Our C'est Tout team is creating a footprint in our downtown core where our focus is creating an experience that will both surprise and delight our customers.
WHAT WE VALUE
We value learning
We value collaboration & reliability
We value quality and consistency
WE WANT TO MEET YOU BECAUSE YOU ARE
- A master of routine whose natural state is to be organized;
- Often described as being mature and energetic. You’re no slouch, and you enjoy a workplace where time flies;
- Possess great communication skills and know-how that helps facilitate respect, ease and flow with your leader and your team members;
- Trustworthy, punctual, reliable and can be counted on to safeguard confidentiality, own your workplan, and work independently as needed;
- Balanced temperament, not easily overwhelmed with competing demands;
- Enjoy learning new skills and openly share your talents with others who are eager to learn from you;
- Are coachable and receive feedback with ease.
THE ROLE
This job is for you because of your enthusiasm for serving great food and because being around people and working in a busy, vibrant space brings you joy. You are comfortable bringing your own style to our well-established processes and standards and would be absolutely over the moon to receive a positive or glowing review about your or your team’s service
You know how support your team, with the broader team's success at the center of what you do and you don’t shy away from challenging or uncomfortable discussions with your team members or guests.
You recognize that guests are choosing our establishment and that the level of service you provide directly impacts that choice.
While you’re self-motivated and don’t need reminders during slower periods of all the little things that need doing, you also understand the importance of working as a team; you have excellent communication skills; appreciate a clean and organized environment; and can provide and accept feedback. You’re also comfortable with technology, specifically a point of sale system.
KEY EXPERIENCE/COMPETENCIES
- You’re a superior multitasker and have laser-focused attention to detail;
- You understand the importance of product knowledge and standards and how those support the customer experience;
- You have experience in a busy and fast-paced environment;
- You are adept at addressing any customer concerns or dissatisfaction professionally and efficiently;
- Your powers of observation leave everyone thinking you’ve got eyes in the back of your head.
CONDITIONS OF EMPLOYMENT
- Must be available Tuesday - Saturday between the hours of 8AM and 9PM *NOTE our summer and winter hours do differ, however not beyond the hours indicated. May 1 through Thanksgiving weekend is our busiest time of year and as such where we need the most support. Our long break is over the Christmas holidays, when we close for approximately 2 weeks.
WHAT YOU CAN EXPECT FROM US
We hire grown-ups and we will treat you like one. You will be expected to take responsibility for yourself; we do not micromanage. We are building a team of competent and highly engaged team members whose goal is to provide high quality products and customer service to our family of clients and customers.
We provide competitive wages, opportunities for growth and training, an employee benefits program and a supportive team environment.
HOW TO APPLY
Apply via Indeed, submit your resume and other relevant documents (resume, references, etc) and introduce yourself via email to hello@cesttoutbakery.com and of course, we welcome you to stop by the restaurant to drop off your documents – but not during lunch time please!
Only candidates who fit our hiring criteria will be contacted for an in person interview.
If this challenge excites you, we’re gonna get along just fine!
Job Types: Part-time, Permanent
Salary: From $17.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Evening shift
- Every Weekend
Supplemental pay types:
- Tips
Work Location: In person
Expected start date: 2024-04-09