Parts Technician

Job Post Closing Date:

18March2024

Department:

Parts

Position Type:

Full-Time

Location:

Fox Creek

Shift:

Monday – Friday

About GreatWest Kenworth:

Proudly headquartered in Calgary, GreatWest Kenworth has been a cornerstone in Alberta's heavy-duty trucking sector for over 50 years. With seven branches strategically positioned across the province, including Calgary, Balzac, Red Deer, Lethbridge, Redcliff, Fox Creek (Parts only) and Clairmont, we are committed to upholding our role as the premier Heavy Duty Truck dealership.

We provide an excellent work environment, competitive salary, stability, and career progression avenues to skilled and dedicated professionals. Are you excited about our products and becoming part of a winning team? We invite hardworking individuals with skills and experience to contribute to our dynamic Alberta team.

About the Parts Technician Role:

The Parts Technician will work in a fast-paced environment where you will be working with customers to aid in finding the right part for their Kenworth truck, assisting in inventory management, and supporting the service department with parts for open work orders. Reporting to the Parts Manager, this role offers challenges as you’ll have a chance to work with the latest technology, giving you an opportunity to showcase your skills and experience. If you are an independent problem-solver with a passion for the industry, we want you to be a valuable member of the GreatWest Kenworth team.

Your day to day will include:

• Conduct phone calls and emails with customers for order processing
• Customer Service
• Assisting with parts estimates
• Refilling displays to ensure pricing and inventory is up to date
• Fill orders for the service department in a timely manner for open work orders
• Picking parts for customers picking up in person or coordinating with the shipping department for customer delivery.
• Work scheduled on call shifts to provide parts for customers needed after hours
• Attending additional training, as available
• Maintain personal and company equipment.
• Communicate with teams (service department, heavy equipment technicians, other parts team members, parts manager, parts director) when managing their job duties and solving problems.

Key Skills and Experience Requirements:

• Apprentice parts Technician or Journeyman Parts Technician
• Experience in with Heavy-Duty Truck Parts and Accessories
• Forklift experience
• Excellent communication skills in verbal and written form
• Intermediate MS Office and Computer Skills

Other Related Skills:

• The ability to withstand work-related deadlines and pressures.
• Team Player Attitude
• Time Management
• Must be able to sit, kneel, lift, walk, and carry for extended periods.

At GreatWest Kenworth, our employers are committed to setting you up for success and here’s how:

• Education - Offering additional training to further your skill set from outside vendors like Kenworth, Cummins, Eaton and more.
• Property Protection - Being competitive with employee benefits like Toolbox Insurance to ensure your property is safe when it’s in our dealership
• Safety – Being the foundation for your role, we at GreatWest Kenworth are committed to physical safety in our work sites and safety in belonging to a team
• Total Rewards – We offer industry competitive pay with both short term and long-term incentives to reward your hard work. Our Employees have fully paid medical, dental and life insurance benefits available to them and their families, as well as other programs to support your lifestyle in and out of work.

For a full list of the benefits we offer,

GreatWest Kenworth is an equal opportunity employer who values diversity in our workforce. We work to ensure that our policies and practices protect individuals and groups under applicable human rights legislation. We will respond to accessibility accommodations by applicants upon request.

**Recruitment Fraud**

Please note that some candidates have experienced recruitment fraud where an individual that claims to be affiliated with GreatWest Kenworth makes a false offer of employment and requests personal information or payment from the candidate. We only correspond with candidates through email addresses ending with @GreatWestKenworth.com. GreatWest Kenworth does not require applicants to provide copies of personal documents such as passports, birth certificates or banking information as part of the application process.

Please email recruitmentfraud@GreatWestKenworth.com if you believe you have experienced recruitment fraud.

Job Types: Full-time, Permanent

Salary: Up to $35.00 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Experience:

• Parts Technician: 3 years (preferred)

Ability to Commute:

• Fox Creek, AB T0H 0A6 (preferred)

Work Location: In person