Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
3 years to less than 5 years
Work setting
- In shop
Responsibilities
Tasks
- Answer telephone and relay telephone calls and messages
- Clean and maintain office, supply area or warehouse
- Conduct sales calls
- Perform general office duties
- Set-up displays of retail parts and accessories
- Address customers' complaints or concerns
- Advise on use and appropriateness of goods or parts
- Handle cash transactions
- Identify, label and catalogue items received
- Issue and distribute parts and supplies for internal use
- Maintain records on inventory control system
- Prepare and track work orders
- Prepare requisition orders to replenish parts and supplies
- Process incoming requisitions
- Receive, unpack and sort incoming parts, supplies and materials
- Sell spare and replacement parts
- Ship, deliver or pick up parts, products or equipment
- Store items in warehouse, tool room or supply area
Experience and specialization
Computer and technology knowledge
- Inventory control software
Equipment and machinery experience
- Industrial lift trucks and fork-lifts
Parts specialization
- Agricultural machinery
Additional information
Work conditions and physical capabilities
- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Overtime required
- Physically demanding
- Standing for extended periods
- Work under pressure
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Values and ethics
- Maturity
- Punctuality