Program Manager

PURPOSE OF THE JOB

· To ensure timely and successful delivery of assigned project in accordance with the agreement between the client and the Company.

· Success is defined as a satisfied client, profit margins achieved as established at the beginning of the project, aircraft delivered on time, of high quality, and holding Production accountable to their quotes (labor and materials).

RESPONSIBILITIES

a. Take full responsibility of an assigned project life cycle, and ensure the success of project by monitoring progress and performance against the project plan and taking action to resolve cost and scheduling problems and minimize delays.

b. Identify risks and issues before they become a problem and seek input from all involved departments and persons to determine the best resolution.

c. Act as a primary liaison and focal point for the customer. Respond to customer requests, concerns and questions and provide the customer with status updates including issues that might negatively affect the completion of the project in accordance with the budget or delivery schedule.

d. Liaise with other operational areas in the organization. Conduct meetings and prepare reports to communicate the status of the project. Set priorities and coordinates project staff to meet project targets and milestones.

e. Coordinate with Production and Sales to form a project team and conduct regular team meetings to review and evaluate the progress of the project.

f. Monitor spending closely to maintain a healthy project financial status while meeting project schedule. Report project status to senior management.

g. Obtain written customer approval for each Non-Routine Task (NRT) approved by the customer or Additional Work Request (AWR) added to the project by the customer prior to the start of that work.

h. Participate in and support company’s SMS program.

1. Perform other duties, as necessary or as assigned by the Production Manager.

TYPICAL JOB DECISIONS

a. Typical independent decisions that the job holder is required to make without the input of a supervisor. Show these in order of importance to the job.

· Decide on adjustments to project timelines and flow.

· Decide on costing and scheduling decisions within project life cycle.

· Decide to best practises to maintain customer communication and relationship.

b. Typical decisions that the job holder is required to refer to a supervisor.

· Approval of project specific capital expenditures.

· Approval of travel expenses.

· Airworthiness or Engineering issues.

4. JOB KNOWLEDGE AND SKILLS (The minimum specialized knowledge and skills required to perform the essential responsibilities of the role.)

a. Knowledge

· Working knowledge of QP’s and internal processes.

· Knowledge of contract language, terms and conditions.

· Working knowledge of aircraft systems and interior is an asset.

b. Skills

· Strong command of standard project management methodologies, tools and software development life cycle and delivery process.

· Highly developed planning, organizational, analytical and problem solving skills.

· Exemplary leadership with strong team building and management skills.

· Highly effective communication, customer interface, persuasion and presentation skills.

· Results driven and able to identify risks.

· Proficiency in Microsoft Project, Word, Excel, PowerPoint, Outlook.

5. JOB QUALIFICATIONS

a. Required

· College Diploma or University Degree in Project Management or equivalent.

· Minimum 2 years current Project Management experience.

b. Preferred

· PMP certification.

· Experience in aviation industry.

6. Effort and Working Conditions

a. Physical Effort

· Ability to sit long periods of time.

b. Visual and Concentration Effort

· Long periods of high level visual concentration.

c. Unpleasant, Hazardous or Challenging Working Conditions

· Work under pressure.

· Frequent distractions and changes in priorities.

· Working in various environmental conditions (current only).

· Working in a busy, noisy production environment (current only).

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company car
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekends as needed

Education:

• Bachelor's Degree (required)

Experience:

• aviation project management: 5 years (required)
• aviation industry: 5 years (required)

Language:

• fluent Mandarin (required)
• fluent English (required)

Licence/Certification:

• PMP Certification (required)

Willingness to travel:

• 75% (required)

Work Location: In person