Quality Manager

Title: Quality Manager

Reports to: Warehouse Manager

Based at: Mucci Pac Ltd., Kingsville, Ontario

Type of Employment: Full time, permanent, 6-days a week, Monday to Saturday

Job Responsibilities and Accountabilities:

• Effectively manages and implements policies as they relate to produce quality, inspection and finished goods evaluation.
• Routinely monitors, verifies, trains and provides direction to Quality teams on their accuracy of inspection and produce evaluation.
• Communicates daily with the sales, procurement and operations teams on all issues related to fresh produce. Make recommendations on quality issues or recurring patterns.
• Ensure compliance with all Standard Operating Procedures pertaining to receiving, storage, and shipping of fresh produce. Identify any issues to senior management.
• Ensure compliance with CFIA and USDA policies and procedures.
• Monitor and report on any product rejections, identify key customer rejection trends and Co-chair evaluation/ corrective action committee.
• Ensures all quality specifications are up to date and distributed/ available to organization in a timely manner.
• Ensures constant communication with production, procurement, commodities and sales team on product quality (or change therein).
• Apply continuous improvement approach to all facets of Quality team and program.
• Assist in building, recruiting, onboarding and liaise with all operating QA teams across the enterprise in association with site level Warehouse Managers.

Knowledge, Skills and Abilities:

• 3-5 years in the Produce Industry working with commodities such as Peppers, Cucumbers, Tomatoes etc.)
• 3-5 years’ experience in a managerial role
• Ability to conduct basic mathematical calculations.
• Ability to communicate effectively (written, oral and spoken) in English.
• Experience with Microsoft Office programs including Microsoft Outlook.
• Knowledge of Famous and RedLine Cooler programs (for inventory management) will be considered an asset.
• Must be able to work independently or within a team setting.
• Positive attitude, punctual and willing to grow within the company.

Physical Abilities:

• Must be able to sit, stand, and/or walk for extended periods of time.
• Must be able to bend, stretch, twist, or reach with body, arms, and/or legs.
• Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
• Must be able to climb stairs and stand on feet for an extended period of time.
• Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F.

Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.

Note: this description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.

Mucci welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.

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