Haccp/Food Safety/Pcqi And Quality Assurance Manager

Job Summary:

It is the function of the HACCP/ Food Safety/PCQI and Quality Assurance Lead to ensure that the product of the Norfolk Fruit Growers Association and the Norfolk Cherry Company meets the highest quality standards and regulatory requirements. This individual works as a part of the processing division team to ensure that the products meet the highest standards of food safety and Quality. The person in this role will also be the organization’s trained Preventive Controls Qualified Individual (PCQI). This role requires an individual who is humble, driven, and is solutions oriented.

Humble – Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.

Driven – Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.

Solutions Oriented – Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.

Role and Accountability:

• Manage, maintain, and execute the Food Safety Management Systems of the NFGA and NCC and their related SOPs
• Maintain awareness of local legislation and legislation of countries where we export, to always ensure conformity, as well to obtain current standards that the Norfolk Fruit Growers Association and the grower members conform to such as HACCP, Canada GAP, FSSC 22000 and any customer specifications. This is done through auditing and providing technical advice.
• Provides leadership to the Quality Assurance Administrator in the form of ongoing coaching, guidance, and structured performance reviews.
• Supports the Quality Assurance Administrator position as required; oversees the Quality Assurance Administrator to ensure a successful Quality Assurance program
• Conduct regular inspections, tests, and sampling to ensure products and facilities meet established specifications and standards.
• Identify deviations, defects, or non-conformities related to safety, legality, and Quality and collaborate with relevant teams to address and rectify issues.
• Provide label and packaging artwork reviews for a variety of food products entering into the food market. Proofread and check all aspects of new and existing packaging material and labels for regulatory compliance.
• Monitor and enforce GMP, proper sanitation and housekeeping procedures
• Report to the organizations’ top management on the effectiveness and suitability of the food safety management system.
• Organizing and managing the work of the Food Safety Team, as well as ensuring the relevant training for all members of the Food Safety Team.
• Support growers in their on-farm food safety programs, including CanadaGAP certification
• Provide full support to all safety activities and procedures implemented by the JHSC or operational Leadership
• Be aware of safety hazards in their department and report them and/or make appropriate arrangements to have them fixed.
• Ensures all new production staff receives a new employee orientation manual, understands and is aware of the hazards involved with the various jobs they will be performing and is provided with or uses required appropriate protective clothing and devices for their expected duties. Trains all production staff on food safety and Quality expectations and builds a strong culture of food safety throughout the organization.

Knowledge, Skills and Abilities:

• Knowledge and familiarity with production line operations and procedures.
• Strong communication skills both verbal and written. Have a high degree of emotional intelligence and demonstrated ability to effectively communicate to different audiences and manage interpersonal relationships at all levels of the organization.
• Self-starter and eager to learn new concepts, skills, and systems.
• Ability to lead a department through ongoing coaching and performance reviews
• Agility to adapt to change, manage evolving issues or situations, backfill critical roles where required.
• High level of organization, attention to detail, and accuracy.
• Excellent time management, with the ability to prioritize and delegate where required.

Education and Experience:

• Post-secondary education in Agriculture, Food Science, or related field is considered an asset.
• Strong knowledge of HACCP programs and their administration and implementation
• Knowledge of orchard operations and food processing an asset
• Experience in certification of quality control and food safety programs is a strong advantage.

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