Reception Desk Clerk (Except Hotel)

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Ability to multitask
• Time management
• Maturity